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Ethical AI usage could be the key to having your business stand out

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Ethical AI usage could be the key to having your business stand out

Companies should consider the ethical implications of AI tools in order to stand out from their competitors, a new Twilio report has claimed.

The report of directors from large companies (with more than 500 employees) across 12 countries, including the UK and the US, explored customer expectations surrounding the technology, findings a shift towards delivering predictive, emotionally intelligent and highly personalized customer experiences in order for companies to truly benefit from their AI deployments.

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