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Massage Heights is closing in the Bradlee Shopping Center | ALXnow

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4 weeks ago

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Massage Heights is closing in the Bradlee Shopping Center | ALXnow

Massage Heights Bradlee at 3642 King Street (staff photo by James Cullum)

Massage Heights will close in the Bradlee Shopping Center at the end of the month, and customers with gift cards will have to get them redeemed at their nearest location in Sea Girt, New Jersey.

Staff confirmed that the location at 3642 King Street is closing Oct. 28 (Monday). They also said that no more appointments are being made and that gift cards are non-refundable.

That was bad news Emily and Ian Bryan, after she spent $450 for a one-massage-per-month gift card for him last Christmas.

Ian Bryan said that he tried to get a refund and was refused by the owner in an email.

Franchise owner Lucio Cisneros responded that the cards are not refundable, and that customers “can use your gift card at any Massage Heights Retreat in the United States and Canada.”

“It’s just so ridiculous that his answer is, you can go to New Jersey to get a massage,” Bryan said.

Massage Heights opened in the Bradlee Shopping Center in 2014.

Cisneros did not return messages from ALXnow.

  • Reporter James Cullum has spent nearly 20 years covering Northern Virginia. He began working with ALXnow in 2020, and has covered every story under the sun for the publication, from investigative stories to features and photo galleries. His reportage includes coverage of national and international situations, as well as from the White House, Capitol, Pentagon, Supreme Court and State Department. He has also covered protests and riots throughout the U.S. (including the Jan. 6 riot at the U.S. Capitol), in addition to earthquake-ridden Haiti, Western Sahara in North Africa and war-torn South Sudan. He has photographed presidents and other world leaders, celebrities and famous musicians, and excels under pressure.

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