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CarrierX Launches HD Direct, Unmatched HD Voice Clarity for Business Communication

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CarrierX Launches HD Direct, Unmatched HD Voice Clarity for Business Communication

Long Beach, CA, Nov. 19, 2024 (GLOBE NEWSWIRE) — Long Beach, CA — 11/19/2024 – CarrierX, a leading Communication Platform as a Service (CPaaS), announced industry-first HD Voice capabilities across its platform with connectivity to most major carriers. Businesses using CarrierX services will now experience crystal-clear voice quality through HD Carrier’s exclusive HD-enabled phone numbers. Full HD Voice calling is supported for customers of AT&T, Verizon, and T-Mobile, leveraging the AMR-WB codec to deliver bidirectional end-to-end clarity that elevates and empowers business communications.
For the first time, business call centers and applications can experience communication quality that captures the full range of vocal tones and nuances that have previously been reserved for calls that stayed within the incumbent carrier networks. This advancement marks a significant leap forward in voice technology, fostering natural, face-to-face-like interactions from a distance, ensuring conversations are not only clear but impactful.
Early CarrierX HD Direct customers include YouMail, the leading service for preventing spam calls, text and voicemail; and Productive.ai, the first AI note-taker integrated into cell phone calls. They have embraced the benefits of HD Voice and direct carrier connectivity to offer advanced functionality and improve customer experiences.
A New Standard in Communication Quality
CarrierX’s HD Voice capabilities allow its customers and their users to conduct calls without the common drawbacks of traditional narrowband audio, such as distorted audio and background noise. This is particularly beneficial for businesses where clarity is critical, such as in customer service, telehealth, finance, and legal sectors. With the introduction of HD Direct, CarrierX is setting a new standard in call quality while reducing the complexity and cost of managing a voice network.
“HD Direct represents a transformative leap in business communications, offering unprecedented clarity and accuracy,” said Andy Nickerson, CEO of CarrierX. “We’re proud to offer HD Carrier Phone Numbers to business communication services and to bring this revolutionary technology to our clients around the world, allowing HD communication with both reliability and precision.”
Hear the Difference for Yourself
CarrierX invites users to experience HD Voice firsthand. A demonstration line has been set up at (316) 368-9050 allowing callers to immediately understand the difference in quality and experience the technology themselves.
Benefits of HD Voice for CarrierX Users

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