7 things you didn’t know about being an Amazon Delivery Service Partner

Driver well-being is a top priority

Carlecia: One of my passions is creating a good experience for my drivers. It’s important to me to create a culture of caring at work. My drivers know that our team cares about their well-being in and outside of work. I have an open-door policy and love to get their feedback on things that make their jobs easier. I also enjoy showing appreciation to my drivers by bringing donuts or bagels for breakfast and having pizza or tacos waiting for them when they return to the station.

James: As small-business owners, we offer a range of benefits to our employees like medical, dental, and vision insurance and a flexible schedule that works for their family life. We also increase our hiring efforts during busy times like Peak and Prime Days so we make sure we have more drivers to help spread out the workload, and I offer more opportunities for overtime in case people want to make additional money during the holidays. To bring a little holiday cheer during Peak, we cater lunch for drivers—usually something that’s easy to take and go—and I have contests based on safety, quality, and attendance metrics with prizes for the winners. Some of the drivers also like to wear Santa and elf hats, which is fun to see out on the road.