Amazon trucks, trailers causing problems in business park

LOUISVILLE, Ky. (WAVE) – Horns honking and big rigs hitting the brakes in what employees in one business park say is an all-day every day problem.

“It gets to the point where, if we had an emergency, we would not be able to get a fire truck in here or an ambulance to take care of our employees,” Deborah Hardesty said. “Because there is no way that the traffic can come in and out.”

Hardesty is an executive at a local business near Heller Street in southern Louisville and Amazon trucks and trailers have turned that street into a headache. She said it all started when another company moved close by in 2023 and started doing business with the online retail giant.

“They take up one whole lane, parking or just dropping their trailers and leaving them,” Hardesty said.

That company is Marsden Services, which just doesn‘t have enough room. Trucks are constantly coming and going, and when they can’t drop off their trailer drivers either park to wait or leave it.

trying to find any place to park. That creates problems for truckers like Jose Alvarez who’s blocked from getting his cargo at other spots nearby like the Norfolk Station.

“It takes us hours to get in here sometimes,” he said. “Sometimes, we gotta cancel the load and leave.”

LMPD did not reply to a request for comment, but have been getting involved.

“Everyday, they block the road. Police come, kick them out and they’re still doing it,” Alvarez said.

Hardesty has reached out to Marsden, hoping to deliver a solution but has had no success.

WAVE News reached out to Amazon for a statement on the long lines and trailers, which reads:

“We expect all carriers delivering on our behalf to adhere to our policies and abide state and local traffic laws. We appreciate WAVE bringing this to our attention and are looking into the situation.”

It is against city code to park or leave trailers on the road.

Hardesty said the location is just a logistical nightmare and there are better spots in Louisville for the amount of business.

“Just in this area, there are lots of warehouses and space available,” she said. “I just don’t think this is the one.”

One driver said that when a trailer gets dropped off and towed that Amazon foots the bill. Another said “This is nothing.”

Hardesty said she hopes the problem gets fixed in part so LMPD can focus on more important problems.

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