DOC IN A BOX: Is a new computer on your shopping list this holiday season? What you need to know. – Marblehead Current

Buying a new computer can be a daunting task, especially with the numerous options available on the market. While online marketplaces like Amazon may seem like a convenient choice, there are potential risks involved, particularly when it comes to warranties and product authenticity. In this article, we’ll explore the best ways to buy computers, discuss the problems with buying from Amazon and provide tips on how to make an informed purchase.

Amazon is a popular platform for buying computers, but it’s essential to be aware of the potential risks involved. Here are a few concerns to consider:

— Outdated warranties: When buying from Amazon, you may receive a computer with an outdated warranty. This can happen if the vendor has been holding onto the product for too long or if the warranty period has already started. As a result, you may be left with limited or no warranty coverage. The Docs have stopped using Amazon after several of these warranty issues.

— Modified products: Some vendors may modify the computer’s hardware or software to make it more attractive to customers. However, these modifications can void the factory warranty, leaving you with no protection in case something goes wrong.

— Counterfeit products: Unfortunately, counterfeit products can be found on Amazon, including computers. This is rare, but these products may look and feel like the real deal, it’s essential to be cautious and ensure that you’re buying from a reputable seller.

So, where can you buy computers safely and reliably? Here are some options to consider:

— Manufacturer’s website: Buying directly from the manufacturer’s website is often the best way to ensure that you’re getting a genuine product with a valid warranty. You can also take advantage of manufacturer-specific deals and promotions.

— Authorized retailers: Authorized retailers, such as Best Buy or Staples, often have a wide selection of computers from various manufacturers. They usually have knowledgeable staff who can help you find the right computer for your needs. Additionally, authorized retailers always offer warranties and support that are backed by the manufacturer.

— Specialty computer stores: If you’re looking for a high-end gaming computer or a specialized workstation, consider visiting a specialty computer store. These stores often have knowledgeable staff who can help you customize a computer to your specifications.

— Direct from the manufacturer’s outlet: Many manufacturers have outlet sections on their websites where you can find refurbished or open-box computers at discounted prices. These computers are often still under warranty and can be a great way to get a good deal.

Here are some additional tips to keep in mind when buying a computer:

— Research, research, research: Before making a purchase, research the computer’s specifications, reviews and warranty. Make sure it meets your needs and budget.

— Check the warranty: Make sure the warranty is valid and covers the computer for a reasonable amount of time.

— Look for deals: Keep an eye out for deals and discounts, but be wary of prices that seem too good to be true. Lenovo laptops, for example, are often regularly discounted 20-40%.

— Read reviews: Check out reviews from other customers to get a sense of the computer’s performance and any potential issues.

And here’s a tip from the Doc: if you’re buying Apple computer products, there really is no such thing as “a bad Apple.” Their $999 laptop has the same quality and components as their most expensive model. However, for PCs the opposite is true. The reason you can find a cheap laptop is that the quality of the components and construction is not as good. Don’t buy a low-end laptop or a desktop! For general use, find a computer that has a list price between $700-$1,000, but is being offered at a sizable discount. If you’re a heavy user, like for photo or video editing, you’re probably looking at doubling that number!

Conclusion

Buying a computer can be a daunting task, but by doing your research and being aware of the potential pitfalls, you can make an informed decision. Remember to avoid buying from vendors who may be selling outdated or modified products, and instead opt for reputable sellers who offer valid warranties and support. Happy shopping.

Stephen Bach is the owner and chief of surgery at The Digital Docs in Marblehead.

Stephen Bach

Stephen Bach is the owner and chief of surgery at The Digital Docs in Marblehead.