Global tech outage affects land and air travel in Ohio 

CLEVELAND — Cleveland area residents like Dan Sawyer were in for a rude awakening on Friday morning when stopping by their area Speedway.

Not only were the gas pumps down, the attached convenience store was also closed due to the global internet outage. 

“What else can go wrong? It’s the 2020’s now,” Wickliffe resident Dan Sawyer said in response to the outages. “I’m coming here [Speedway] to grab my mom a cup of coffee for her. She is watching my kids for me.” 

Several people tried unsuccessfully to get gas or something from inside the store. Although inconvenienced, resident Randall Lewis is keeping a positive attitude about the situation. 

“I pull in here to get gasoline, and I find out you can’t even use the pumps because of the computer outage,” Lewis said. “So what are you doing to do? That’s what we live in today, that’s our world. I’ll wait it’ll get done, and I’m not out of gas.”

While the outage is a a slight inconvenience for some, it’s causing bigger stress for people like Pat Jones, who said she is supposed to be getting on a plane to leave for vacation. 

“I’m not sure if I’m going to be able to go after hearing that the airlines, its just crazy at the airport.” Jones said. “So I’m still trying to do everything I need to do to get out.” 

At the Cleveland Hopkins International Airport, some travelers were stuck in limbo with Flight Aware posting that there have been more than 90 delays and over 30 flight cancelations. For customers who have had their flights delayed or cancelled, some airlines are offering options.

Frontier’s website said the change fee will be waived for affected travelers, as long as they reschedule and complete their travel on or before July 25, 2025.

American Airlines posted online that they have issued a travel waiver.