Travel
Hurricane Helene airline travel advisories: What to do if they cancel your flight with American, Delta, UA…
The threat of severe weather has caused the grounding of flights in the southern US as it deals with hurricane season.
If your flight is canceled due to Tropical Storm Helene you are entitled to a full refund if you choose not to fly. Check your airline’s website or mobile app for the most up-to-date information on your flight status and if you’re having trouble getting a refund, you can report issues to the Department of Transportation at FlightRights.gov.
Follow our live feed of the hurricane
Remember, it’s important to check with your specific airline for the most accurate and current information regarding your flight and rebooking options. Each airline may have slightly different policies and procedures in place for handling weather-related disruptions.
American Airlines
American Airlines has issued a travel alert for 16 Florida airports, including Jacksonville International Airport. If you purchased your ticket before September 23:
- You can change your flight for free, regardless of booking class
- Changes must be booked by September 27
- New travel must be completed within one year of the original ticket date
Delta Airlines
Delta’s travel advisory covers nine Florida airports, including Jacksonville:
- Flights originally scheduled between September 25-27 are impacted
- If you rebook before September 30, no change fees or fare differences will apply
- Flights rebooked after September 30 may be subject to change fees and fare differences
United Airlines
United’s travel alert includes flights to and from Jacksonville International Airport:
- Applies to original travel dates between September 24-27
- You can reschedule your trip without change fees or fare differences
- New flight must be a United flight departing between September 22 and October 4, 2024
Traveling during hurricane season can be unpredictable, and understanding your rights as a passenger is crucial.
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