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I tested all available versions of ChatGPT to see which model writes the best work emails

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1 month ago

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  • OpenAI unveiled GPT-4o, its latest generative AI model, on Monday.
  • GPT-4o is available as a text-based chatbot on ChatGPT.
  • Business Insider tested GPT-4o’s email-writing capabilities and compared it to older models.

OpenAI‘s newest model, GPT-4o, is predicted to shake up multiple industries, but its email writing skills might need some work.

During a flashy display Monday, the company unveiled the latest version of the generative AI model predicted to shake up multiple industries: GPT-4o.

GPT-4o is already available as a chatbot on ChatGPT, which many workers use for boring, text-based tasks. Free ChatGPT users are stuck with GPT-3.5 but get limited access to a handful of responses from GPT-4o, per OpenAI’s pricing page.

The ChatGPT Plus membership costs $20 a month and includes more answers from the faster GPT-4o model, access to GPT-4, and features like an image generator.

As someone who has previously tried and grown frustrated with ChatGPT’s inability to write non-robotic-sounding emails, I wanted to see if GPT-4o would actually help me out for once.

Using ChatGPT’s “temporary chat” feature to prevent the chatbot from spitting out similar responses based on previous answers, I tested three available versions of the chatbot — GPT-3.5, GPT-4, and GPT-4o — using three different email prompts to see if GPT-4o is superior to the earlier versions. Here’s what I found.

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