World
Microsoft IT outage live: Total recovery ‘could take weeks’ amid more flight delays
IT experts warn it could take weeks for global tech infrastructure to fully recover after a botched software update brought down systems worldwide.
The massive disruption to Microsoft systems has included flight delays and cancellations, as well as impacting hospitals, banks, supermarkets and millions of businesses.
The Australian Signals Directorate (ASD), the equivalent of the UK’s GCHQ, has issued an alert about hackers sending out bogus software fixes claiming to be CrowdStrike, with mutiple other warnings that criminals are seeking to exploit the outage .
Adam Leon Smith of BCS, the Chartered Institute for IT, warned it could take “weeks” for all computers and systems to be fully restored. “In some cases, the fix may be applied very quickly,” he said. “But if computers have reacted in a way that means they’re getting into blue screens… that could take days and weeks.”
It comes as more than 1,500 flights were cancelled around the world on Saturday, including at least 45 to and from the UK – affecting thousands of passengers.
Bombay Bicycle Club reschedule festival date they missed due to global IT outage
Indie rock band Bombay Bicycle Club have announced the rescheduled date of a music festival performance they missed due to the global IT outage.
The British group, comprised of Jack Steadman, Jamie MacColl, Suren de Saram and Ed Nash, were due to play Poolbar Festival in the Austrian town of Feldkirch on Friday but missed it due to a cancelled flight.
In a post to Instagram on Friday evening they said: “Unfortunately our flights to get to tonight’s Poolbar Festival show were cancelled because of the IT outage.
Tara Cobham20 July 2024 15:00
IT systems of UK airports and train operators ‘working as normal’, says transport secretary
Transport Secretary Louise Haigh said the IT systems of UK airports and train operators are “back up and working as normal”, but “some delays and a small number of cancelled flights” were expected.
In a post on social media, Ms Haigh wrote: “Pleased to report that UK airports and train operators have their IT systems back up and working as normal.
“We are in constant communication with industry.
“There continues to be no known safety or security issues arising from the outage.
“Some delays and a small number of cancelled flights are expected today.
“Train operators are no longer reporting cancellations and delays as a result of the IT failure.
“Thank you to everyone who has worked so hard to get systems up and running again.”
Tara Cobham20 July 2024 14:37
Holidaymakers warned of summer travel disruption amid fallout from IT outage
Holidaymakers have been warned of potential travel disruption this weekend as UK transport networks continue to feel the impact of Friday’s global IT outage.
Flight delays and cancellations are among the disruption expected to continue into the weekend after the outage, with experts warning it could take weeks for systems to fully recover.
It comes as thousands of families start to embark on summer holidays amid the end of the academic year for many schools.
Tara Cobham20 July 2024 14:30
Watch: People sleeping on the ground at Hawaii airports after Microsoft outage
Mike Bedigan20 July 2024 14:00
British Airways traveller forced to push his way on to flight as IT outage throws Heathrow into chaos
He told the PA news agency: “The queue was so long we would have missed the flight, which was clearly overbooked.
“So I pushed in and insisted to be dealt with. The flight was absolutely full, so if I’d not pushed in, we wouldn’t have even got seats.
“We arrived at the Gate with 20 mins to spare. Security was excellent and swift, but my criticism of Heathrow was the lack of information and staff very poorly briefed.
“There was no prioritisation of urgent flight needs nor even notice boards telling passengers where to go or what to do.”
Rebecca Thomas20 July 2024 13:49
Warning over cyberattack risks after global IT outage
A statement from the firm said following the incident on 19 July, “CrowdStrike Intelligence has since observed threat actors leveraging the event to distribute a malicious ZIP archive…Spanish filenames and instructions within the ZIP archive indicate this campaign is likely targeting Latin America-based (LATAM) CrowdStrike customers.”
Although the incident causing the outage was not the result of a cyberattack, officials have warned there could be an increased risk of malicious attacks.
On Saturday the UK National Cyber Security Centre warned affected organisations over “an increase in related phishing” as “opportunistic malicious actors seek to take advantage of the situation”.
Rebecca Thomas20 July 2024 13:38
Passenger receives handwritten boarding pass during Microsoft outage
On Friday, July 19, it was reported that cybersecurity firm CrowdStrike issued a faulty software update on Microsoft’s Windows operating system, crashing and infecting computers with the “blue screen of death” that left users unable to restart.
Because companies have computer systems run via Microsoft, this has resulted in flights being canceled, television stations being taken offline, and some banks being unable to make payments.
Tara Cobham20 July 2024 13:30
Third of England’s pharmacy drug supplies hit by global IT outage, officials say
GPs, pharmacies and NHS 111 services across the country suffered major disruption on Friday after an update from CrowdStrike, a cybersecurity company crashed Microsoft Windows systems.
Health correspondent Rebecca Thomas reports:
Tara Cobham20 July 2024 13:14
Huge queues as global IT outage causes chaos at Heathrow Airport
Huge queues as global IT outage causes chaos at Heathrow Airport
There are huge queues at Heathrow Airport today (20 July) as the global IT outage continues to cause travel chaos. An estimated 350 flights to, from and within the UK were cancelled yesterday after a botched software update brought down systems worldwide. At least 45 more flights to, from and within the UK have been cancelled on Saturday as airlines struggle to recover operations. Heathrow Airport says it is continuing to work with colleagues to minimise the impact of the global outage and urged passengers to check the status of their flights with their airlines.
Tara Cobham20 July 2024 13:04
In pictures: Eerie scenes in New York as Times Square screens go dark
Mike Bedigan20 July 2024 13:00