The Gist Customer engagement. AI predicts ideal service moments, boosting potential sales and satisfaction. Shopping efficiency. Machine learning speeds up shopping, balancing assistance with autonomy. Retail insights. AI transforms...
Retail therapy? People visiting an outdoor market. — Image by © Tim Sandle A new report from CX Network has revealed the top trends in customer...
Customers want orders fast and at Boozt, a Nordic online fashion retailer, a robot fleet is helping the e-commerce provider exceed that customer expectation. June 14,...
Opinions expressed by Entrepreneur contributors are their own. Over the past few years, small business owners have been resilient in the face of change, overcoming a...
Digital channels are critical for auto insurance shopping and services, according to the J.D. Power 2024 U.S. Insurance Digital Experience Study. While a majority of auto...
What appeared to be a decline in auto insurance shopping because of high premiums throughout the industry has ended, as the latest reports from TransUnion and...
For the last year, artificial intelligence has been the hottest topic not only in the tech space — but as an ongoing theme in the retail industry. While staying up to...
Comerica Bank has named Floyd Kessler to the new role of EVP, Chief Business Risk and Controls Officer. [Photo: Comerica Incorporated] Floyd Kessler has been named...