Chubb, AIG, and Amica lead other insurers in J.D. Power’s assessment of customer satisfaction for home insurance, but the consumer intelligence company said more people are...
If you think customer service is a joke, you’ve probably been traveling recently. I have. I lost my credit card last week while I was on...
Amazon and OpenAI are betting big on multimodal artificial intelligence (AI), a technology that could redefine how consumers shop and interact with businesses. Multimodal AI, an...
TWIN FALLS, Idaho (KMVT/KSVT) — Brands thought that they were supporting and giving customers what they wanted, but customers weren’t giving the same feedback. A fair...