OpenAI’s new “SearchGPT” tool, launched Thursday (July 25), aims to shake up the eCommerce industry online with AI-powered product discovery and comparison. The prototype, available to a...
Earlier this year, Walmart chief technologist Suresh Kumar argued that the 62-year-old retailer is in the process of transforming the industry through a framework his company...
Voice technology is revolutionizing the way consumers shop, with a significant portion of the global population embracing this modern convenience, as young consumers lead the charge....
AI and push notifications can help businesses reach customers at the right moments, increasing engagement. Credit: Rido / Shutterstock. The digital age allows travel companies to...
As the vacation season heats up, on-demand delivery aggregators are expanding their horizons with tailored travel offerings, aiming to capture consumers’ excitement to get out of...
Amazon’s generative artificial intelligence-powered conversational shopping assistant, Rufus, is now available to all U.S. customers in the Amazon Shopping app. Introduced in February, Rufus answers questions...
WhatsApp Business is changing its per-conversation rates for businesses — a conversation is a 24-hour thread between sellers and users. The company is reducing rates for...
With consumers growing accustomed to the constant stimulation of digital multitasking, many shoppers are finding that the act of purchasing is not enough to keep them...
When it comes to retail’s digital transformation, consumers with cash to burn are leading the charge. By the Numbers The 2024 edition of PYMNTS Intelligence’s “How...
Australia-based Commonwealth Bank has launched a Travel Booking service in the CommBank app, allowing users to search, book, and pay for flights and hotels through Hopper....
America’s love of online shopping has transformed communities like Shippensburg. The college town in the heart of Pennsylvania is the subject of a Bloomberg Businessweek piece...
UNDATED (WKRC) – Years after apps like TikTok, Instagram, and Facebook successfully launched their ecommerce platforms, most shoppers prefer shopping online over in person. Amazon was...