Jamie Biesiada For years, travel advisors didn’t have very many choices when it came to the technology they could use to make their lives easier. But...
Richard Turen Q: I am in my third year as an agency owner. We have five employees, and I am really trying to differentiate our firm....
Jamie Biesiada Rich Liu has had a somewhat circuitous journey with Navan Group, the Palo Alto, Calif.-based travel and expense company that sits at No. 10...
Nadia “Sparkle” Henry I recently had the honor of attending my very first Nomadness Fest in vibrant, culturally rich Charlotte — which also happens to be...
Mark Pestronk Q: If I operate a host agency in a state with a seller of travel registration law, do our independent contractors (ICs) located outside...
Richard Turen The challenge was that more than four dozen clients at the end of a cruise in Europe joined us for some additional days in...
Jamie Biesiada When Texans Diedra Pyle and Lindsay Messina started their agency a few years ago, one of their goals — their “North Star,” as Pyle...
Nadia “Sparkle” Henry In recent years, the travel industry has faced unprecedented challenges, exposing vulnerabilities. The pandemic was a wake-up call, underscoring the importance of being...
Richard Turen Is Spain the new Italy? I think it may be. I am finishing up a 10-day cruise out of Barcelona, ending in Lisbon, where...
Dorine Reinstein Adventure tourism has been a growing niche in the travel industry, with the global market valued at over $450 billion and projected to reach...
Yeoh Siew Hoon So how do you go from singing with Ringo Starr on his “Vertical Man” album to managing Buzz Aldrin, the second man to...
Richard Turen As I noted in my previous column, two agents I respect a great deal suggested that I should use this space to address more...