DEAR TRAVEL TROUBLESHOOTER: I recently rented a car with Sixt through Auto Europe near Lisbon, Portugal. A few days after I returned the car, I received...
DEAR TRAVEL TROUBLESHOOTER: I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute,...
DEAR TRAVEL TROUBLESHOOTER: In late 2018, I booked three flights on Air France for a trip in 2019 through American Express. I had to cancel the...
DEAR TRAVEL TROUBLESHOOTER: I booked a weekend trip for early September last year to the Miraval Berkshires, an all-inclusive resort in Lenox, Massachusetts. It was my...
DEAR TRAVEL TROUBLESHOOTER: I booked a roundtrip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife’s credit card $583 on the same...
DEAR TRAVEL TROUBLESHOOTER: I need your help resolving a car rental damage claim. I recently rented a car from Enterprise in Phoenix. The rental car had...
DEAR TRAVEL TROUBLESHOOTER: I need your help with an insurance claim. I recently damaged a car I had rented through Enterprise while I was in Germany....
DEAR TRAVEL TROUBLESHOOTER: I booked three nonrefundable airline tickets for my wife and me on United Airlines to fly from Orlando to Rome. United resold the middle...
DEAR TRAVEL TROUBLESHOOTER: I recently had a scooter accident. I had a flight scheduled on British Airways that I had booked through Expedia. I asked Expedia to...
DEAR TRAVEL TROUBLESHOOTER: I missed my flight from Edinburgh, Scotland, to Dublin because of Aer Lingus’ lack of staffing. There was just one member of its...
DEAR TRAVEL TROUBLESHOOTER: Enterprise Rental Car in Munich has charged me for damage to the car I rented last year, but I returned the car exactly...
DEAR TRAVEL TROUBLESHOOTER: I recently flew from Miami to Rome on ITA Airways with my wife. I paid an extra $160 for two upgraded seats. ITA...