Target shoppers slam self-checkout change and some even vow to boycott store

TARGET patrons are fuming that new self-checkout regulations discourage them from shopping at the big box store.

The concern from shoppers comes as retailers across the country reevaluate the future of self-checkout at their locations.

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Over the past several months, Walmart, Costco, Dollar General, and Target have implemented rules and regulations at self-checkout lines.

The changes to self-checkout come as retailers try to clamp down on growing rates of shoplifting.

A Walmart in St. Louis, Missouri, and one in Cleveland, Ohio, announced they will remove the troublesome kiosks from their locations over the next few weeks, representatives told Business Insider.

Prior to that, in March, Target announced that all its self-checkout lanes would be strictly for customers purchasing 10 items or less.

As Target’s new regulations reached the one-month mark, an employee noticed that one of his store’s self-checkout areas was shuttered entirely without explanation.

The Target worker took to Reddit to ask if other employees were beginning to notice the same trend.

“I just got back to work after vacation and I was at self-checkout for the majority of my shift,” he wrote.

“The AP tm told me we’ve permanently closed one of our self checkout machines that was all by itself mostly used by tms.

“He said he didn’t know why and just that he assumes it’s because of shortage and that Target is trying to get rid of self checkout.

“Is Target slowly trying to get of self checkout?”

One Reddit user, who claimed to be a Target security specialist, replied on the thread, ‘I know at my store we’re trying everything we can to reduce self check usage.

“Opening it later, closing it early, things like that. I also know Target sees the most shortage in self checkout year after year.

“I think Targets plan is to eventually make it so that self checkout is for express transactions only (10 items and below type beat).

“As far as getting rid of it completely I doubt it. But I wouldn’t be surprised if more states start pushing the check lanes over self checkout.”

One customer blasted the company saying the regulations are making him want to shop elsewhere.

“If you want to change the way people buy your stuff, make sure it stays seamless,” the shopper wrote.

“Not sure what they are doing but it’s slowly making me shop elsewhere bc typically have to wait in insane lines bc SC is closed.”

A second shopper wrote, “I can’t tell you how displeased I am that I can’t use SCO anymore to buy my RedBull right quick.”

“That’s funny. It backfired on them,” another said.

The U.S. Sun has reached out to Target for comment.