Shopping
US holiday retail sales stronger than last year with online boost, Mastercard says
Retailers brace for slew of returns as holiday shopping winds down
With the holiday shopping season ending for many on Christmas, the return season is getting underway for retailers.
Straight Arrow News
U.S. retail sales rose 3.8% between Nov. 1 and Dec. 24, as intense promotion to drum up sales in what was expected to be a highly competitive holiday season for retailers prompted last-minute shopping among consumers.
The sales jump was well above a 3.1% increase last year, handily beating Mastercard’s forecast in September of a 3.2% rise, with the last five days of the season accounting for 10% of all holiday spending.
Major retailers including Walmart WMT.N, Target TGT.N and Amazon.com AMZN.O ramped up promotions and value messaging to entice customers amid a shorter-than-usual holiday season with just 23 days before Christmas.
“The holiday shopping season revealed a consumer who is willing and able to spend but driven by a search for value as can be seen by concentrated e-commerce spending during the biggest promotional periods,” said Michelle Meyer, chief economist at Mastercard Economics Institute.
Online sales rose at a faster pace of 6.7%, compared with a 6.3% rise last year, with the apparel segment seeing strong demand.
Mastercard said consumers were “value-minded” and shopped at both brick-and-mortar stores and online platforms in search of attractive deals.
Low-cost e-commerce firms Shein and PDD Holding’s PDD.O Temu as well as short-video app TikTok witnessed a surge in popularity ahead of Black Friday and Cyber Monday shopping events.
Retailers also experimented with generative AI for customer service and product search, and tried to improve curbside pick-up and delivery services, as they jostled to offer a smooth shopping experience.
Walmart and Amazon.com saw record-breaking sales on Black Friday and Cyber Monday, spending data earlier this month showed. In contrast, Target and Best Buy BBY.N struggled to drive sales.
Consumers showed strong preferences for experiences such as dining out, with restaurant spending growth up 6.3% from last year, Mastercard data showed.
Shopping on gift items was also higher than last year, boosting demand for apparel, jewelry and electronics, with each category rising 3.6%, 4% and 3.7%, respectively, according to the report.
Analysts were expecting a mixed holiday season, with muted spending in stores on key shopping days such as Black Friday.
Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment. The data excludes automotive sales and is not adjusted for inflation.
Reporting by Savyata Mishra in Bengaluru; Editing by Anil D’Silva
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