What Salesforce & Nvidia’s AI Partnership Means for Business

One of the key innovations emerging from this partnership is the development of AI-powered avatars. By combining Nvidia ACE, a suite of digital human technologies, with Salesforce’s recently-announced Agentforce, the companies aim to create more engaging, human-like experiences for customer and employee interactions. These avatars will utilise multi-modal AI models for speech recognition, text-to-speech conversion and contextual visual responses, potentially transforming how businesses communicate with their stakeholders.

“In the future, every company, every job will be enhanced by a wide range of AI agents – assistants that will transform how we work,” says Nvidia founder and CEO Jensen Huang. “Nvidia and Salesforce are bringing together our technologies to accelerate the development of AI agents for companies to supercharge their productivity.”

The partnership between Salesforce and Nvidia is not merely a technological alliance but a strategic move to address the growing demand for AI-driven solutions in the enterprise sector. As businesses increasingly seek to harness the power of AI to improve customer experiences, streamline operations and gain competitive advantages, this collaboration positions both companies at the forefront of the AI revolution in enterprise software.

One of the most significant aspects of this partnership is the potential scale of its impact. Salesforce anticipates that billions of its Agentforce Agents will be deployed in the coming years, creating new customer and employee experiences on the Salesforce Platform. This massive deployment could fundamentally alter how businesses operate, interact with customers, and manage their workflows.